Shipping

Orders are usually shipped within 1-2 business days.
All orders are shipped with Australia Post.
All orders are flat rate shipping (same price for any size order anywhere in Australia).
Estimated delivery times after dispatch:
- VIC: 2-4 business days
- Other states: 3-6 business days
- check AusPost’s delivery times.

Shipping Rates:

$10 flat rate shipping - leave at door: tracked shipping with Australia Post with Authority to leave. You are selecting to have your parcel delivered to your door. Once the parcel is delivered to your door we or auspost are no longer responsible for any theft or damage that occurs after. If you are afraid it may get stolen choose shipping with signature.
$12 flat rate shipping - with signature: This is also with Australia Post and will require a signature on delivery. If no one is home it will be delivered to a post office where you will need to collect. This is the safest option.

Additional Shipping Details:

The most accurate and up-to-date dispatch times are shown at checkout when selecting a shipping method, factoring in any current delays. If it doesn't say anything the defults is 1-2 business days.
If an item is out of stock or delayed, we will email you with an estimated arrival time (ETA) and provide options to substitute, refund, or hold the entire order. We do not offer split shipping.
If you enter the wrong address at checkout you are 100% liable for lost parcels or parcels being delivered to the wrong address. We will not reimburse or resend orders made with the wrong address. You can email us if you notice the error but there is no guarantee it will be corrected in time. It is your responsibility to double check the address at checkout.
If your order is lost during shipping and this is recorded in the tracking information we will reship your order for free. We are not responsible for lost orders after it has been delivered.

Norfolk Island is included in Australia flat rate shipping.
You need to select "Norfolk Island" instead of "Australia" in the country drop down menu or you may get address errors.

Shipping to New Zealand is calculated at checkout and sent via AusPost Pack & Track (tracking included, no signature required).
If you need a signature on delivery, please email us for a custom shipping quote.
If no shipping options appear at checkout, please contact us for assistance.