Shipping
Australia
- Orders are usually shipped within 1-3 business days.
- Estimated delivery times:
- VIC: 2-4 business days
- Other states: 3-6 business days
Delivery estimates are based on Australia Post’s website and may vary. For the latest updates, check AusPost’s delivery times.
Shipping Rates:
- $10 flat rate shipping - tracked shipping with Australia Post.
- $3 envelope shipping option available for hooks, needles, and accessories. (This is a stamped padded envelope, not a tracked parcel, and may take longer to arrive. The option will appear at checkout if eligible.)
Additional Shipping Details:
- The most accurate and up-to-date dispatch times are shown at checkout when selecting a shipping method, factoring in any current delays.
- If an item is out of stock or delayed, we will email you with an estimated arrival time (ETA) and provide options to substitute, refund, or hold the entire order. We do not offer split shipping.
- All orders are shipped via Australia Post and require a signature on delivery. If no one is home, the parcel will be taken to a local post office for collection.
- To authorize delivery without a signature, enter “Authority to Leave” along with specific instructions in the "Special Instructions" section at checkout (e.g., "Leave behind the large pot plant on the porch"). You can also request Authority to Leave after your parcel has shipped through your MyPost account.
New Zealand
- Shipping to New Zealand is calculated at checkout and sent via AusPost Pack & Track (tracking included, no signature required).
- If you need a signature on delivery, please email us for a custom shipping quote.
- If no shipping options appear at checkout, please contact us for assistance.
International Shipping
- We currently do not ship internationally except for New Zealand.