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Coronavirus Update

Hello everyone,

We thought we would just give a quick update for anyone who is interested. Right now it is business as usual here at Oz Yarn. 

Orders may take a little longer to ship due to a sudden increase in orders. We're working very hard to make sure everyone gets their orders as soon as possible and hopefully before we're hit with anymore bad news. On average orders will ship in 2-3 business days as opposed to the usual 1-2 business days. Auspost may also be experiencing some delays, although this hasn't been confirmed yet.

If you are self quarantined, we suggest shipping parcels with "Authority to Leave". This will allow you to avoid close contact with postal workers and to avoid having to make uneccessary trips to the post office to pick up parcels. To request "Authority to Leave" please write it in the special instructions like the example below. By default the parcel will be left at your doorstep without a signature, but if you have a specific place you would like the parcel left or hidden please also include that in the special instructions.

Please note that if you request Authority to Leave, Auspost and Oz yarn are not responsible if parcels are stolen so only do this if it's safe to.

 

 

We will keep you updated if there are any other changes.

Stay safe everyone.

 

-Vivian 

Oz Yarn